Class, Course and Workshop TERMS & CONDITIONS
Terms & Conditions PLUS Store Covid Policy
Updated 06 February 2024
All bookings are subject to the following:
STORE COVID POLICY (Updated 30 December 21)
Wild & Wayward Designs and store locations where classes or workshops are held is subject to the current Queensland Government rulings for our business type which include:
- No check in is required
- Immunisation is not required
- If you are booked for a class and the student or close any contacts test positive for Covid. Please contact JJ by text on 0437214013 A follow up call and arrangements will be made dependent on the case.
- If you are sick please do not attend your class. Please contact us.
This policy is in line with the trading terms of our small business category. As we are all aware these rulings are constantly changing and will continue to evolve as the rulings change
Sewing Classes and Workshop TERMS & CONDITIONS
- Course fees are required to be paid on booking prior to the class or course to secure your place. This must be done here on our website.
- We offer secure credit card payments, Paypal checkout and Afterpay .
- If a class, course or workshop is cancelled by Wild & Wayward Designs (i.e. minimum course numbers not reached) you may choose to receive either full 100% refund, or transfer payment to a later course.
- If the class, course or workshop is cancelled by Wild & wayward Designs due to any Covid issues or with teachers not being able to travel then your course will be refunded in full.
- If you are unable to attend a class or course you MUST contact us prior to the class start time so that we can start on time, with respect to the other students. If you can no longer attend the course you have booked, you MUST notify us at least four weeks before the date your course commences to receive a full refund
- Failure to attend on the first day of a course or class will result in loss of your course fees. In all of our courses and classes we have a duty of care for our students. Failure to attend the safety and course introduction of courses will make you ineligible for the course.
- Cancellation refund and class transfer police.
Ensure you understand these terms prior to booking.
- Cancellations with four weeks notice or more, of the booking start date will be refunded less a 10% admin fee of the course cost. Transfer to another class, or a credit note is at your own discretion.
- Cancellations within two weeks (14 days) and four weeks (28 days) notice of the booking start date will be subject to us filling your place in the course. If we can find a replacement student your cancellation will be subject to a 20% admin fee. If we cannot fill your place there will be no refund or credit note.
- Cancellations under two weeks (14 days) of the booking start date are non refundable. If we can fill your booked place with another student we will offer you a credit note to the value of 80% of the class fee that will be valid for 3 months. If you can provide a doctors certificate a credit note will be issued for the course value less 10% Admin Fee.
- Short courses - We are unable to refund or transfer your course fee if you change your mind and decide to discontinue your attendance in the course you have enrolled in. If there are extenuating circumstances we can discuss your options.
- Workshops - Non-attendance under any circumstances forfeits the fee paid. A friend or family member is welcome to take you place if you are unable to attend. Please notify of this is the case.
- All course changes are subject to a 10% fee to cover fees and administration.
- On occasions photos may be taken of you using the studio or of the classes. Wild & Wayward Designs reserved the right to use photos for promotional purposes and no remuneration will be given. If you do not wish this to occur please advise us in writing prior to the class.
- No student can take photos or videos of classes, courses, teachers and students within our Studio without our permission. Personal still photos can be taken of your own work.
- Our minimum age for our classes and courses is 18 years old.
- With the use of equipment in The Studio it is essential that the student knows and understands how to use potentially hazard tools such as rotary cutters. In some classes and courses such tool will not able to be used without solid skills. Teachers will decide on whether the equipment is essential in the class and if students can use them in safe manner. Students using such tools inappropriately will be given a written safety warning.
- Students that continue to act alone and ignore instruction will be given one written warning. Failure to abide by our policy that courses and class are inclusive of all, a team learning environment and value our positive team courses will result in removal of the course with no refund.
- All Students that attend Classes or Course or workshops will be required to sign a Student Safety Waiver. This waiver to protect The Studio and all Students from unsafe use of sewing machines and equipment. A copy will be given to for you to sign at the commencement of the class/workshop. Failure to sign will result in fee forfeiture.
LIABILITY WAIVER
I agree to take on full responsibility for any damages, injuries and for physical and/or personal property, which I might incur whilst participating in classes and/or events organised by Wild & Wayward Designs
By registering for a class/event, Students/Attendees agree to release and hold harmless Wild & Wayward Designs its representatives and employees, for any accident that may occur to a Students/Attendees while attending any activities held by Wild & Wayward Designs.
Activities at Wild & Wayward Designs include risks that may lead to injury.
Sewing includes the use of machines, needles, scissors, irons and other tools and substances that may cause property damage, injury, death or other harm.
Students/Attendees must behave in a safe and sensible manner.
If Students/Attendees behave in a way that endangers themselves or others they will be removed from the class/event.
If Students/Attendees are removed due to their behaviour their class/event fee is forfeited.
Places are limited bookings are only available online. If you would like to book as a group (min4 –max 6) but there are no longer/ not enough places avalaible feel free to contact us jjenortje@wildandwaywarddesigns.com.au and I’ll see what I can do.
Personal in home tutoring (one-on-one or small groups) may also be available in the future.